
Frequently Asked Questions
Have questions about our services or the legal process? Find answers below or contact us directly.
Frequently asked questions
A paralegal is a qualified professional who provides legal services under the supervision of or independently from solicitors. Paralegals can handle various legal matters including document preparation, legal research, and client representation in certain tribunal
We offer contract review and drafting, legal advice and representation, housing law support, family law assistance, employment dispute resolution, document preparation, legal research, and immigration support.
Our pricing varies depending on the service required and complexity of the matter. We offer competitive rates and flexible payment options including Buy Now, Pay Later. Contact us for a detailed quote.
We aim to respond to all consultation requests within 24 hours. Depending on availability, we can often schedule appointments within a few days.
Simply contact us to arrange your initial consultation. We’ll discuss your situation, explain your options, and provide clear information about fees before you decide to proceed.
Yes — all matters are handled in strict confidence and in full compliance with data protection and professional conduct standards.
Absolutely. We can meet via Zoom, over the phone, or by email — whichever is most convenient for you.
Not necessarily. We offer flexible consultation options including in-person meetings, phone consultations, and video calls to accommodate your needs.
We accept card payments, PayPal, and offer Buy Now, Pay Later options through Klarna for your convenience.
Yes, we provide our services in English, French, and Lingala to ensure clear communication and understanding for all our clients.
We offer support with:
Divorce and separation agreements
Child arrangements and parental responsibility disputes
Financial settlements and consent orders
Cohabitation and relationship breakdowns
Domestic abuse and non-molestation orders
In most cases, a paralegal can attend court with you as a McKenzie Friend — providing moral support, guidance, and taking notes. They may only speak in court if the judge gives permission.
We assist employees and employers with:
Unfair or wrongful dismissal
Redundancy and workplace restructuring
Discrimination and harassment claims
Disciplinary and grievance procedures
Employment contracts and settlement agreements
Yes. Our paralegals can represent you at Employment Tribunals, handle your case preparation, and guide you through every stage of the process.
We can help you with:
Universal Credit, PIP, and ESA disputes
Housing Benefit and Council Tax Reduction issues
Overpayment appeals
Mandatory Reconsiderations and First-tier Tribunal representation
Yes we can prepare your mandatory reconsideration, gather supporting evidence, and represent you during the appeal process.
We can assist with a wide range of housing matters, including:
Eviction and possession proceedings
Landlord and tenant disputes
Rent arrears and repair issues
Homelessness applications and reviews
Disrepair claims and local authority housing matters
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