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Privacy Policy

How we collect, use, and protect your information

1. Introduction

MKDL Law Paralegal Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, email address, phone number)

  • Legal matter details and documentation

  • Payment information

  • Communication records

  • Website usage data through cookies and analytics

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our legal services

  • Process payments and transactions

  • Communicate with you about your legal matters

  • Send administrative information and updates

  • Comply with legal obligations

  • Improve our website and services

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All sensitive information is encrypted and stored securely in compliance with UK data protection laws including GDPR and the Data Protection Act 2018.

5. Information Sharing

We do not sell, trade, or rent your personal information. We may share information with:

  • Legal professionals working on your case

  • Service providers who assist in our operations (under strict confidentiality agreements)

  • Law enforcement or regulatory bodies when required by law

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Legal documents and records are retained in accordance with professional standards and legal requirements.

6. Your Rights

Under GDPR and UK data protection law, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Object to processing of your data

  • Request data portability

  • Withdraw consent at any time

8. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings.

9. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

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